Bullet-Points Tips

Monday, 24 October 2011

Six Sigma

Six Sigma is a 'Management Strategy', developed in 1986 by a reputed company - Motorola - in USA. Some basic and important information about Six Sigma:-

Six Sigma is a set of practices to improve processes in any industry, be it manufacturing or service.
Six Sigma & Sigma 6 - both are different. Sigma 6 is a line of military-themed action figures and toys, produced by a multinational and Board-game Company - Hasbro - in USA.
Six Sigma is based on PDCA (Plan-Do-Check-Act), an interactive four-step management method for the control and improvement of products or services.
It is ideal for large organisations to implement Six Sigma. Companies with a manpower of strength of less than 500 are not suited to Six Sigma implementation.
Six Sigma & Kaizen - both focus on Quality Improvement. Sig Sigma strives for 'breakthrough improvement' but Kaizen (a Japanese Management Technique) strives for 'continuous improvement'.
To support Six Sigma, four classes of software are used. (i) Analysis Tools (ii) Programme Management Tools (iii) Collaboration Tools & (iv) Data Collection Tools.
Six Sigma utilises many Quality Management Tools like 5 Whys, Variance Analysis, Control Chart, Pareto Analysis etc.
Main difference between Six Sigma & TQM is the approach. TQM - a management approach - aims at long term success through customer satisfaction.
Six Sigma is a methodology and a popular tool for large businesses.

Nurse provides nursing care to patients in hospital, nursing home, or similar health care centers. A Nurse could be General Duty Nurse, Medical Staff Nurse, Staff Nurse & Registered Nurse. Typical functions of a Nurse include:-

Preparing equipment and aiding physical during treatments and examination of patients.
Observing patient, records significant conditions and reactions, and notifies patient's condition and reaction to drugs, treatments and significant incidents.
Taking temperatures, pulse, blood pressure, and other vital signs to detect deviations from normal and determines progress of patient.
May rotate among various clinical services of institution, such as obstetrics, surgery, orthopedics, outpatient and admitting pediatrics, psychiatry, and tuberculosis.
Preparing rooms, sterile instruments, equipment and supplies, and hand items to Surgeon/Obstetrician, or other medical practitioner.
Arranging beds, bathing and feeding patients.
Serving as leader for group of personnel rendering nursing care to number of patients.

How to Find If Somebody Is Lying

There are often cues and signs that a person may be lying. There may also be understandable reasons for the lie. How to find out if someone is lying?:-

Look for Body Language to know someone is lying, such as not looking you in the eye while speaking to you, acting nervous or uncomfortable.
Listen for inconsistencies in what the person tells you, such as different stories at different times.
Notice if the person constantly resists answering any of your questions. Extreme defensiveness could mean that he or she is hiding something.
If the person accuses you of lying or being deceitful when you are not, this reflects the accuser's own underlying beahviour which he or she is projecting onto you.
If you are not sure whether someone is lying, do not jump to conclusions. Try to get some evidence to back up your intuitive feeling.
Consider asking directly if the person has lied to you. Many people feel bad getting caught lying and find it a relief to finally be honest.
Try to understand and listen to the person's reasons for lying. Is his or her intention is, not to hurt you or afraid you would be angry or upset?

Make Small Room Looks Bigger

Simple ways to make small room looks large:-

Open up the room by maximizing views of the outdoors and adjoining rooms.
Paint the walls light in color.
Ensure room is well-illuminatied to enhance the sense of adequate space.
Paint moldings, doors and the like in the same color as the walls.
Minimise decorative objects or ornaments on the table top.
Rooms have a greater sense of space with white ceilings.
Run linear flooring such as wood strips and ceramic tile on the diagonal. This creates the longest straight lines possible in the room.
Use the same flooring material throughout the space to unify it and make it seem more expansive.
Select ceramic tile that is oversized - even in small bathrooms.
Place furniture that is scaled appropriately to the room. A oversize sofa will consume too much space in a small room.
Decorate windows simply.

Functions of a Sales Manager

Manages Staffing, Training, and Performance Evaluations to develop and control Sales Program of area of establishment:-

Sales Manager's position is the first level of management and may have supervisors reporting to it.
Co-ordinates sales distribution by establishing sales territories, quotas, and goals.
Advises dealers, distributors, and clients concerning sales and advertising techniques.
Assigns sales territory to sales personnel.
Analyses sales statistics to formulate policy and to assist dealers in promoting sales.
Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates, and develops sales campaigns.
Recommends product simplification and standardization to eliminate unprofitable items from sales line.
Represents Company at industry association meetings to promote product.
Plays role of liaison between sales and other departments.
Hold sales meetings.
Analyses and controls expenditures of division to conform to budgetary requirements.
Prepares periodic sales reports showing sales volume and potential sales.

Delivering a Speech

Mastering your tone and Body Language is the formula for a successful delivery of your speech. Here are the tips:-

Approach the stage confidently and place your notes in a place where you can see them easily.
Stand up straight with your feet shoulder-width apart.
Look at the audience, pause and begin speaking.
Set the tone in your introduction with appropriate facial Expressions and diction, and a specific mood.
Make eye contact with people in different parts of the audience, including the back row.
Pause briefly after you state key points to allow the audience time to absorb the information.
Allow natural and relaxed hand gestures and facial expressions to emphasize certain points.
Pronounce your words clearly and vary your rate, pitch and volume to keep the delivery lively.
Refresh your memory by periodically glancing at your notes, but avoid reading from your notes directly unless you are reading a long quotation.
Close your speech by thanking the audience and then confidently exiting the stage.

Overcoming Shyness

Everyone feels shy sometimes, but being too shy can hamper many aspects of your life. How to overcome shyness?:-

Determine why you are shy? Are you afraid of what someone might say about your physical appearance? There is an underlying reason for who you react in situations.
Act as if you are not shy. Behave as if you are expressing confidence. Stand up straight and speak confidently.
Practice making eye contact and smiling when you interact with others.
Have casual conversations with strangers about the weather or current events or sports.
Look good and limit opportunities for being self-critical.
Decrease your fear of rejection by imagining the worst possible outcome.
Watching friends or even strangers who are not shy is a good way to learn some tips from them.
Develop a positive feeling about yourself. Do not get frustrated.
Keep in mind that your goal is to meet people who will like you for who you are.